If you’d like to cancel your order, you have 24 hours of the order
being placed to do so. You can do this by going to the order
confirmation email you received and clicking the link provided for
You can still attempt to cancel after the 24 hour window, however, we
are unable to guarantee that it can be cancelled after this period.
This is especially true for custom orders as they may already be
produced. Please note that express orders are unable to be cancelled
as these go immediately into processing.
If you were logged in during your order, you can also go to the “My
account” page on the store, navigate to the “Orders” list, and
clicking “Cancel Order” to request cancellation.