• Can I pay my order using crypto?

    Yes! We currently accept payments in Bitcoin (BTC) and Ethereum (ETH). Best of all, paying your order using crypto...

  • Will the CableMod keyboard cable work with my keyboard?

    For our keyboard cable to work with your keyboard it must have a detachable cable and an opening around...

  • How do I cancel my order?

    If you’d like to cancel your order, you have 24 hours of the order being placed to do so. You can do this by going to the order confirmation email you received and clicking the link provided for order cancellation. You can still attempt to cancel after the 24 hour window, however, we are unable to guarantee that it can be cancelled after this period. This is especially true for custom orders as they may already be produced. Please note that express orders are unable to be cancelled as these go immediately into processing. If you were logged in during your order, you can also go to the “My account” page on the store, navigate to the “Orders” list, and clicking “Cancel Order” to request cancellation.

  • Keyboard cable wire gauge and USB spec

    Our keyboard cables use 24 AWG for the power wires and 28 AWG for data transfer over USB 2.0.

  • Keyboard cable QDC compatibility

    Cables with detachable connectors like the Aviator and SlimSlide may not be compatible with detachable cables from other vendors. ...

  • How long can a keyboard cable be?

    The maximum length we recommend and offer is 15 feet to prevent keyboard functionality issues for common keyboards. If...

  • Will the Vertical PCI-e Bracket work with graphics cards with triple slot graphics cards?

    Graphics cards that have three I/O slots will NOT work with our bracket. However, graphics cards that have triple-height...

  • How do I install the Vertical PCI-e Bracket?

    Please follow our quick installation guide here: Vertical PCI-e Bracket Quick Installation Guide

  • What is the maximum length of WideBeam LED strip?

    We suggest that you don’t connect more than 4.5m (14.7′) together.

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